top of page

Privacy Policy

Fastnet Property Services is committed to protecting and respecting your privacy and personal data. Any personal data we collect will be used only as permitted by law and processed in accordance with the General Data Protection Regulation (GDPR) and relevant Irish data protection legislation. We do not use your personal data for marketing purposes without your consent.

Legal Basis for Retaining Data

We retain certain records in order to comply with Irish legislation, including:

  • Property Services (Regulation) Act 2011 – 6 years

  • Property Services (Regulation) Act 2011 (Client Moneys) Regulations 2012 – 7 years

  • Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 – 5 years

Data is retained only for as long as required by law or as necessary to fulfil our contractual obligations.

​What Data We May Hold

Depending on the services provided, we may collect and process:

  • Name

  • Address

  • Email address

  • Phone number

  • PPS number (where legally required)

  • Bank account details (where relevant to services)

  • Proof of identity (e.g. passport, driving licence, national identity card)

  • Proof of address (e.g. utility bill or bank statement)

  • Property-related information

We only collect data that is necessary for the provision of our services and compliance with legal obligations.

Why We Hold Your Data

Your personal data is processed:

  • To fulfil services agreed in a Letter of Engagement

  • To act as your agent in property letting, management, or sale

  • To comply with statutory and regulatory obligations

  • To meet Anti-Money Laundering (AML) requirements

​How We Obtain Your Data

We collect personal data directly from you during the course of providing our services. In some cases, limited information may be received from third parties where necessary and lawful.

Data Security

Personal data is stored securely, both in physical and electronic formats.

  • Hard copy documents are kept in a secure office environment.

  • Digital records are stored in secure systems with restricted access.

Access to personal data is limited to authorized personnel only.

Sharing of Data

We do not sell your personal data.

Where necessary and lawful, data may be shared with third parties such as:

  • The Residential Tenancies Board (RTB)

  • Local authorities (e.g. HAP where applicable)

  • Utility providers

  • Legal or regulatory authorities

  • Professional advisers

Data will only be shared where required by law or necessary to provide agreed services.

Your Rights Under GDPR

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure where appropriate

  • Object to or restrict processing

  • Lodge a complaint with the Data Protection Commission (Ireland)

There is no fee for accessing your data unless the request is excessive or repetitive.

To exercise your rights, please contact us.

External Links to Other Websites

​Our website may contain links to external websites operated by other companies. This privacy policy applies only to our website, so we encourage you to read the privacy statements of any other sites you visit. We are not responsible for the privacy practices of these third-party websites, and accessing them through links on our site does not imply endorsement of their policies.

Age of Consent

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or guardian for any minor dependents who may use the site under your supervision.

​Transferring Your Details Outside of the EU

​Some of the services and servers we use may be located outside of Ireland or the European Union. By providing your personal information to us, you acknowledge that it may be transferred to countries with different data protection laws. We will always implement appropriate safeguards to protect your personal data and ensure it remains secure, in line with the principles described in this privacy policy.

Updates

This Privacy Statement may be updated from time to time. The most recent version will always be available on our website.

bottom of page